Privacy Policy

This Privacy Policy governs the manner in which Ithiya Technologies (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of our website, software, applications, and services (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, and other contact details.
Payment information (e.g., credit card details, billing address) for subscription or purchase purposes.
Account credentials (e.g., username, password).
1.2 Non-Personal Information

Browser type, device type, IP address, and operating system.
Usage data, such as pages visited, time spent on the site, and clickstream data.
Cookies and tracking technologies (see Section 5 for details).
1.3 Third-Party Information

Information provided by third-party services (e.g., social media platforms, payment gateways) when you integrate them with our Services.
2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services.
To process transactions and send payment confirmations.
To communicate with you about your account, subscriptions, or inquiries.
To send promotional emails, newsletters, or updates (you may opt out at any time).
To analyze usage trends and enhance user experience.
To comply with legal obligations and enforce our Terms of Service.
3. How We Protect Your Information

We implement appropriate security measures to protect your data, including:

Encryption of sensitive data during transmission and storage.
Regular security audits and vulnerability assessments.
Access controls to limit employee access to personal information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our Services (e.g., payment processors, hosting providers). These parties are contractually obligated to protect your data.
Legal Compliance: When required by law or to respond to legal processes (e.g., court orders, government requests).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
With Your Consent: For any other purpose, we will obtain your explicit consent.
5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience by remembering preferences.
Analyze usage patterns and improve our Services.
Deliver targeted advertisements (if applicable).
You can disable cookies through your browser settings, but this may limit certain functionalities of our Services.

6. Your Rights and Choices

Under applicable Indian laws, you have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at support@ithiya.net.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Comply with legal obligations.
Resolve disputes and enforce our agreements.
8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

10. International Data Transfers

If your data is transferred outside India, we will ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@ithiya.net
13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be resolved under the jurisdiction of courts in Kozhikode, India