Terms and Conditions (T&C)

This website is operated by Ithiya Technologies ( Thufail Muhammed U K). Throughout the site, the terms “we”, “us” and “our” refer to Ithiya Technologies or Thufail Muhammed U K. Ithiya offers this website/softwares/applications, including all information, tools and services available from this FreeLancer to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By availing any service or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein . These Terms of Service apply to all users of the ithiya technologies, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before subscribing/purchasing any of our services. By accessing or using any part of the services provided by us , you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not subscribe / purchase any services from our Ithiya technologies

Any new features or which are added to our services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or any our services following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – Terms Regarding – Website / Online Stores / Mobile Application / Software Products Services 

By subscribing/purchasing to our services, the client agrees to pay the applicable subscription fees as per the selected pricing plan.he payment plan will be revised from time to time, taking into account our expenditures and other relevant factors. For any web-related services, we consider the domain purchase date as the subscription start date unless otherwise specified. This means your service plan begins from the date we register the website or app domain on your behalf, regardless of when the development or deployment begins. Payments must be made in advance for the chosen billing cycle, and failure to complete payment within the due date may result in service suspension or termination.

If payment is not received on time, services may be restricted or suspended. Continued non-payment may lead to permanent termination of the account, and all associated data may be deleted at the company’s discretion.

All applications, platforms, and services provided operate under a subscription model and remain the sole property of the company. The client is granted a limited, non-exclusive, and non-transferable right to use the service during the active subscription period. The source code, including proprietary or open-source components used within the system, is never provided under any circumstances. Upon termination, the client loses access to the service, and any associated data may be removed.

Clients may request a domain name transfer if it was registered in their name. However, the company is not responsible for transferring or migrating any data, applications, or settings to another provider. If any restoation request is made after termination due to non-payment, it may be denied.

All payments made for subscriptions are non-refundable, even in cases of service termination due to non-payment. If the client chooses to discontinue the service, no partial refunds will be issued.

Our services are provided strictly as a Software-as-a-Service (SaaS) model and not as a one-time purchase. The client does not own any part of the underlying software, application, or codebase. Any attempt to extract, replicate, or modify the software is a violation of these terms. 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to modify these terms at any time by giving a notice in our website,  These Terms and Conditions are governed by the applicable laws of the relevant jurisdiction under Kozhikode only . Any disputes shall be resolved in accordance within governing law under the kozhikode jurisdiction only. 

If we find that you are not properly fulfilling your taxation obligations, including but not limited to GST and customs duties, we reserve the right to terminate your account without notice. Failure to comply with applicable tax regulations, including the accurate declaration and payment of GST and customs-related charges, may result in legal action or account suspension

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 3 – SERVICE MODEL

Our services are provided strictly as a Software-as-a-Service (SaaS) model and not as a one-time purchase. The client does not own any part of the underlying software, application, or codebase. Any attempt to extract, replicate, or modify the software is a violation of these terms. 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and services are subject to change at any time without prior notice. We will make reasonable efforts to inform users of significant pricing changes,  By continuing to use our services, you agree to pay the new prices as they may apply.

SECTION 5 – No Obligation to Provide Source Code, Databases, or Other Assets

The company is not liable to provide any Website/ Ecommerce Website /Ecommerce Stores/ Software /Web application/ Mobile Application – source code, databases, files, server access logs, or any other related product under any circumstances.

The client explicitly agrees that by purchasing or subscribing to our services, they automatically accept these terms and acknowledge that no such access, ownership, or transfer rights are granted. Any request for direct access to databases, server environments, or software internals will be denied.

If the client requests a migration of their website, application, or any service to another provider, they must explicitly confirm the migration requirement with us. Once the migration requirement is accepted, we will proceed with the termination of the client’s service from our servers. Only the domain name will be transferred upon migration. we will not be responsible for transferring any website files, databases, or other assets. After termination, the company holds no liability for data retention, backups, or restoration.

The company reserves the right to modify, update, or discontinue any service at its sole discretion without providing access to underlying infrastructure or components. A breach or violation of any of these terms will result in the immediate termination of services without refund or liability on the company’s part.

By using our services, the client acknowledges and agrees to abide by these conditions.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
if we determine that our services are being used without proper taxation compliance, including but not limited to GST and customs duties, and such non-compliance may have legal or financial consequences for us, we reserve the right to immediately terminate your service without prior notice. In such cases, your subscription will be canceled, and no refunds will be provided, as such actions are considered unlawful

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. pls go to https://ithiya.net/privacy-policy/

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related our products, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related services for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Ithiya Technologies , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless ithiya and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 -Others In a Nutshell

“Ithiya Technologies,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our IT services, website, Ecommerce Apps Ecommerce Stores Ecommerce Websites and any related applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Services.

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Services Provided

We provide a range of IT services, including but not limited to:

• Software development and deployment

• Website and mobile application development

• IT consulting and support

• Cloud solutions and managed services

• Cybersecurity solutions

• Data analytics and business intelligence

• Hosting and server management

Our Services may be subject to additional terms, service agreements, and pricing as agreed upon separately.

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Eligibility & User Responsibilities

By using our Services, you represent that you:

• Are at least 18 years old or have parental consent

• Provide accurate, complete, and updated information where required

• Will comply with all applicable laws and regulations

• Will not use our Services for any unlawful or unauthorized purposes

You are responsible for maintaining the confidentiality of your account and any activities under your account.

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Service Availability & Modifications

We strive to ensure uninterrupted service availability but do not guarantee that the Services will always be available or error-free. We may modify, suspend, or discontinue any aspect of our Services without prior notice.

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Payment & Billing

• Services may be offered on a subscription basis, hourly rate, or fixed pricing as per mutual agreement.

• Payments must be made on time as per the agreed invoicing terms.

• Late payments may result in service suspension or termination.

• Any additional costs (e.g., third-party licenses, software subscriptions) will be billed separately.

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Intellectual Property Rights

All intellectual property rights, including but not limited to software, designs, trademarks, and content provided through our Services, remain our exclusive property or that of our licensors. Unauthorized reproduction, modification, or distribution is strictly prohibited.

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Confidentiality & Data Protection

• We maintain confidentiality of client data and proprietary information.

• We follow industry standards for data security and privacy.

• Clients must also keep our proprietary information confidential unless otherwise agreed in writing.

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Third-Party Services & Integrations

Our Services may integrate with third-party tools, software, or platforms. We are not responsible for any disruptions, failures, or security risks associated with third-party services.

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Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services.

• Our total liability for any claim shall not exceed the total amount paid by you for the Services in the past 12 months.

• We are not liable for data loss, system failures, cyberattacks, or downtime caused by external factors beyond our control.

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Termination & Suspension

We may terminate or suspend your access to our Services if:

• You breach these Terms

• You fail to make required payments

• Your usage is deemed harmful or violates applicable laws

• We choose to discontinue our Services

Upon termination, your access to Services will be revoked, and any outstanding payments remain due.

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Dispute Resolution

• Any disputes shall be resolved through arbitration in Kozhikode Jurisdiction.

• If arbitration is unsuccessful, disputes will be handled in courts located in Kozhikode Only.

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Amendments & Updates

We may update these Terms from time to time. Continued use of our Services after an update constitutes acceptance of the revised Terms.

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By using our Services, you acknowledge that you have read, understood, and agreed to these Terms.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Ithiya Technologies (Thufail Muhammed U K ) shall not be liable for any indirect, special, or consequential damages arising out of or related to this agreement.”

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

SECTION 19:Additional Terms Related E-commerce Websites

1. Ecommerce Store Service Terms

You are responsible for managing your Ecommerce Store Website, the content you upload to the Ithiya Technologies platform, and the operation of your Ithiya Technologies Store. If you breach Ithiya Technologies’s terms of service, your access to the service may be terminated. If we need to contact you, we will use the Primary Email Address you provide.

To use the Services you need to provide your full legal name, business address, phone number, a valid email address, and any other required details. Ithiya Technologies reserves the right to reject your application or cancel your Account at any time and for any reason at its discretion.

You must be at least 18 years old or the legal age of majority in your jurisdiction to open an Account.

By opening an Account, you confirm that the Services provided by Ithiya Technologies are for business purposes only and not for personal, household, or family use.

Ithiya Technologies will communicate with you through the Primary Email Address you provide during registration, or as updated later. You are responsible for regularly checking this email address, which must be capable of both sending and receiving messages. Your email communication with Ithiya Technologies will only be verified if it comes from your Primary Email Address.

You are responsible for safeguarding your password. Ithiya Technologies is not liable for any losses or damages arising from your failure to secure your Account and password. We may require additional security measures at any time and may modify these requirements at our discretion.

Technical support is available only to Ithiya Technologies users. If you have questions about the Terms of Service, please contact Ithiya Technologies Support.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, its usage, or access, unless you have explicit written permission from Ithiya Technologies.

You agree not to circumvent or bypass any technical restrictions of the Services, including processing orders outside of Ithiya Technologies’s Checkout, enabling features or functionalities that are disabled in the Services, or reverse engineering the Services in any manner.

You agree not to use any automated tools, such as robots, spiders, or scrapers, to access or monitor any material or information from the Services.

You understand that your content may be transmitted unencrypted and may pass through multiple networks. It may also be modified to meet the technical requirements of different networks or devices. “Materials” refers to your trademarks, copyrighted content, products or services sold through the Services (including their descriptions and prices), photos, images, videos, graphics, written content, audio files, code, information, or any other data you or your affiliates provide to Ithiya Technologies or its partners.

2.Ithiya Technologies Rights

Ithiya Technologies (Thufail Muhammed U K ) has the right to decide who can access our Services and may modify them at any time. We also have the authority to refuse or remove any content from the Services, including from your Store. While we may offer our services to your competitors, we will not share your confidential information with them. If there is a dispute over the ownership of an Ithiya Technologies Account, we can suspend or transfer the Account to the rightful owner, as determined by us.

The Services include various features and functionalities, but not all of them will be available to every Merchant at all times. We are under no obligation to offer any specific Services or features in any particular location. Unless prohibited by law or these Terms of Service, we reserve the right to modify the Services or any part of them without notice and at any time.

Ithiya Technologies does not pre-screen content and reserves the right to refuse or remove any Materials, including if we believe that the goods or services you offer, or the content you upload, violate our  Terms of Service.

Any form of verbal or written abuse (including threats of retribution) directed at any Ithiya Technologies employee, member, or officer will lead to immediate Account termination.

We reserve the right to provide our Services to your competitors and do not offer exclusivity. You also acknowledge that Ithiya Technologies employees and contractors may be customers or merchants themselves and may compete with you. However, they are prohibited from using your Confidential Information (as defined in Section 6) for such purposes.

In the event of a dispute over Account ownership, we may request documentation to verify ownership. This could include a scanned copy of your business license, government-issued photo ID, the last four digits of your credit card, or proof of your employment with an entity.

Ithiya Technologies has the discretion to determine the rightful Account owner and transfer an Account accordingly. If we are unable to determine ownership, we reserve the right to temporarily suspend or disable the Account until the dispute is resolved.

Your Responsibilities

You are solely responsible for managing your Ithiya Technologies Store, including the products or services you offer and your customer interactions.

You must provide public-facing contact details, a refund policy, and order fulfillment timelines on your Store.

The Services are not a marketplace, and any sale made through them is a direct transaction between you and the customer. You are the seller for all items sold through the Services and are responsible for the operation of your Store, including your content, the goods or services you sell, and the transactions with your customers. This includes tasks such as authorizing customer charges, handling refunds and returns, fulfilling orders, providing customer service, dealing with fraudulent transactions, ensuring legal disclosures are met, adhering to regulations, and complying with applicable laws, including consumer protection laws.

You confirm that your Store, content, and products or services comply with applicable laws, are accurate, and do not infringe on third-party rights. Ithiya Technologies is not responsible for the operation of your Store or any items sold through it.

You are responsible for everything related to the products or services you offer through the Services, including their descriptions, pricing, taxes, defects, required legal disclosures, promotional content, and compliance with relevant laws and regulations.

You may not use the Ithiya Technologies Services for illegal or unauthorized activities and must comply with all laws, including those regarding copyright and any other regulations in your jurisdiction, your customer’s jurisdiction, and the laws of India. You are also required to obtain any necessary licenses or permits to operate your Store and adhere to the Terms of Service.

3.Payment of Fees and Taxes:

This refers to the subscription, transaction, and other additional fees applicable to all stores. Your Subscription Fees will be billed annually, every 365 days from the purchase date of your domain name. Any Transaction Fees or Additional Fees will be charged to you if applicable. If we not get your payment, we may try to contact you for payment. If payment is not made within 7 days of the initial attempt, Ithiya Technologies may suspend your store.

You are responsible for any taxes associated with your Store or your use of the Services. You may need to pay taxes either directly to Ithiya Technologies or to your local tax authority. Please note that no refunds will be issued.

You must pay all applicable fees for your subscription to the Online Service, as well as any additional fees related to sales made through your Store when using payment providers other than Ithiya Technologies Payments (referred to as “Transaction Fees”), and fees associated with purchasing or using services like Ithiya Technologies Payments Integration, Themes, Hosting, domain names, or Third-Party Services (referred to as “Additional Fees”). Together, these are called the “Fees.”

Ithiya Technologies will continue charging applicable fees until the Services are terminated and all outstanding Fees are fully paid. Unless otherwise stated, all Fees are in Indian Rupees, and all payments must be made in Indian Rupees.

Subscription Fees are charged in advance annually, with billing occurring every 365 days (referred to as a “Billing Date”) ,Billing date is purchase date of Your Domain Name. Transaction Fees and Additional Fees will be billed periodically at Ithiya Technologies’ discretion. You will receive notification on each Billing Date for any outstanding Fees.

If payment cannot be processed for Fees within 7 days of the initial attempt, your Account and Services may be suspended or access may be revoked. Your Account will be reactivated once all outstanding Fees and Fees for the next billing cycle are paid. During suspension, you may not have access to your Account or storefront. If the Fees remain unpaid for 14 days after suspension, Ithiya Technologies reserves the right to terminate your services or store  in accordance with Section 19.4

All Fees are exclusive of applicable federal, state, provincial, local, or other government taxes, including Goods and Services Tax (GST) or similar taxes (referred to as “Taxes”).

You are responsible for any Taxes related to your subscription to or purchase of Ithiya Technologies products and services. If Ithiya Technologies charges Taxes, they will be calculated based on the billing address you provide and billed separately from the Fees.

For clarity, all amounts owed to Ithiya Technologies under these Terms of Service must be paid without any deductions or withholdings. Any required deductions or withholdings (other than Taxes charged by Ithiya Technologies) will be your responsibility, and you will need to pay them separately to the appropriate tax authorities. Ithiya Technologies will charge the full amount of Fees outlined in these Terms of Service, regardless of any required deductions or withholdings.

You are fully responsible for determining, collecting, withholding, reporting, and remitting any applicable taxes, duties, fees, and additional charges related to sales on your Ithiya Technologies Store or the use of the Services. The Services are not a marketplace, so any transactions made through the Services are directly between you and your customers.

Ithiya Technologies does not provide refunds.

4. Migration/Transfer/Termination/Cancellation Terms

To initiate the Migration/Transfer/Termination/Cancellation process, you must contact us at support@ithiya.net. Once the request is confirmed or acknowledged, any domain purchased through Ithiya Technologies will be transferred. Please note that a request for migration, transfer, or termination or cancellation is considered the same process, and it is understood that this will result in the ending of our services. If your domain is under our control, we will propagate your domain as part of the process.

We may also terminate your account at any time after your request, particularly if you request the migration of your domain or wish to discontinue our services.

You can cancel your account/services at any time by reaching out to Ithiya Technologies Support.

We retain the right to suspend or terminate your services at any time, without prior notice.

Upon Termination of the Services by Either Party:

Ithiya Technologies will stop providing services, and you will lose access to your services/stores.

Unless otherwise specified in the Terms of Service, you will not be entitled to any refunds of Fees, either in full or pro-rata.

Any outstanding balance for services used up until the termination date will immediately be due in full.

Your Ecommerce Store will be taken offline.

If you have purchased a domain name through Ithiya Technologies, it will no longer be automatically renewed upon termination. After termination, you will be solely responsible for managing all domain-related matters with the domain provider.

Migration Requests:

If you request the migration of your services, we understand that you are requesting the transfer of the domain name only. However, please note that Ithiya Technologies does not provide source code, website files, databases, or any other related assets. A request for domain transfer or migration will be considered a termination of our services, and all services related to your account (such as hosting and access to website files) will be discontinued.

It is your responsibility to back up any important data or files before initiating the migration request. We will not be liable for any data loss or failure to restore files, so you must ensure that you have secured your data prior to proceeding while you have active subscription of our services or store.

No Obligation to Provide Source Code, Databases, or Other Assets:

Ithiya Technologies (Thufail Muhammed U K ) operates as a Software as a Service (SaaS) provider. We offer services on a subscription basis and do not sell or provide one-time purchases of our source code, architecture, or related assets. By subscribing to our services, you acknowledge that you are not entitled to access, transfer, or own the underlying source code, databases, or any part of our infrastructure. Any requests for these assets will be denied.

If you request the migration of your website, application, or any service to another provider, you must explicitly confirm your migration needs with us. Once accepted, we will proceed with the termination of the services from our servers. Only the domain name will be transferred, and we are not responsible for transferring any website files, databases, or other assets. After termination, we are not liable for data retention, backups, or restoration.

Service Modifications:
We reserve the right to modify, update, or discontinue any of our services at our sole discretion, without providing access to the underlying infrastructure or components. If we choose to modify, update, or discontinue a service, it will be your responsibility to make alternate arrangements if needed.

Any breach of these terms will result in the immediate termination of services without any refund or liability from our side.

By using our services, you agree to and accept these terms.

 

SECTION 20 – CHANGES TO TERMS & CONDITIONS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service or any service related enquiries should be sent to us at support@ithiya.net